Terms and Conditions

• Moving Services: Our moving services encompass packing, transportation, and unpacking of client possessions. We follow strict handling protocols, especially for fragile and valuable items.
  
  
• Courier Services: We ensure the timely and safe delivery of packages. Our couriers are equipped with secure packaging solutions, and all deliveries are tracked in real-time. Any delays or changes in delivery schedules will be promptly communicated to the client.
  
  
• Transportation Services: We operate a fleet of well-maintained vehicles. Our drivers are responsible for the safe transportation of goods and must adhere to strict traffic and safety regulations.
  
  
• Cleaning Services: We offer comprehensive cleaning solutions for homes, offices, and other facilities. Employees are trained to meet our high safety and cleanliness standards, and all tasks are performed using eco-friendly cleaning supplies.
  
  
• Junk Removal: Our team safely disposes of waste items while adhering to local waste disposal regulations. We prioritize recycling and proper disposal of hazardous materials.

• Access and Cooperation: Clients must provide timely access to the property for moving, delivery, or other services. If gates, doors, or necessary areas are not accessible, it may delay the service, and additional fees could apply.
  
  
• Safe Working Environment: The work area must be free of hazards. Clients should ensure that the environment is safe for our employees, particularly when services like moving or junk removal are performed.
  
  
• Clear Instructions: Any specific requirements or instructions must be clearly communicated to our team prior to the start of service. This helps avoid confusion and ensures we meet the client’s expectations.
  
  
• Mutual Respect: Clients must respect the privacy, dignity, and safety of our employees and contractors. Any form of harassment, discrimination, or inappropriate behavior towards our staff will result in the immediate termination of services.
  
  

• Service Scope: A clear outline of the services to be provided, including timelines, resources, and any specific client requirements.
  
  
• Pricing: Service fees and any applicable taxes will be detailed in the agreement. If additional services are requested outside of the initial agreement, additional charges will be applied.
  
  
• Payment Terms: Payment is typically due upon the completion of services unless otherwise specified in the contract. We accept multiple forms of payment, including credit cards, bank transfers, and cash. Delayed payments will incur interest or penalties as outlined in the service agreement.
  
  

• Notice Requirement: Clients must provide at least 24 hours' notice before the scheduled service to cancel or reschedule. This allows us to manage our resources effectively and allocate personnel to other tasks.
  
  
• Cancellation Fees: Cancellations made without sufficient notice will incur a cancellation fee. This fee covers any costs incurred by the Company in preparing for the service.
  
  
• Rescheduling: Services can be rescheduled, but repeated rescheduling without adequate notice may result in additional fees or termination of the service agreement.
  
  

• Refunds: Clients may be eligible for full or partial refunds, depending on the severity of the service failure. However, we do not offer refunds if services were performed according to the agreed terms and any issues arose due to factors outside our control (e.g., weather conditions, client-provided errors).
  
  
• Compensation: Compensation may take the form of service credits, discounts, or complimentary future services.
  
  

• Basic Coverage: We provide insurance coverage for accidental damage caused by our employees and contractors, up to a specified value limit. Clients are advised to obtain additional insurance for high-value items like antiques, artwork, or electronics.
  
  
• Contractor Insurance: Independent contractors working with 2Point Logistics are required to maintain their own insurance, including liability and vehicle coverage.
  
  
• Exclusions: The Company is not responsible for damages caused by natural disasters, improper packing by the client, or incorrect information provided by the client.
  
  
  

• Personal Data Collection: We only collect essential information necessary for service provision (e.g., name, contact details, service address).
  
  
• Financial Data: All payment information is handled through secure channels. We comply with privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) to protect client data.
  
  
• No Third-Party Sharing: We will never share or sell client data to third parties without explicit consent, except as required by law.
  
  

• Recycling Programs: We actively recycle materials used during moving, packaging, and junk removal services.
  
  
• Energy-Efficient Practices: Our fleet of vehicles is maintained for optimal fuel efficiency, and we are transitioning to more eco-friendly alternatives, such as electric or hybrid vehicles.
  
  
• Waste Reduction: We strive to minimize waste by using reusable materials and encouraging clients to opt for eco-friendly packaging options.
  
  

• Illegal Activity: Using the website or our services for any illegal or fraudulent purposes.
  
  
• Interference: Attempting to interfere with the functionality of our website or services, including hacking, malware, or other forms of sabotage.
  
  
• Unauthorized Access: Gaining unauthorized access to systems, data, or restricted areas of our website.
  
  

• Client Breach of Agreement: Failure to comply with client responsibilities, including non-payment, can result in termination.
  
  
• Inappropriate Behavior: Harassment, discrimination, or unsafe behavior directed towards our employees may lead to immediate termination of services.
  
  
• Repeated Cancellations: Excessive cancellations or rescheduling without notice may also result in service termination.
  
  
  

• Arbitration Process: All disputes will be arbitrated in the province of Ontario, Canada, in accordance with the Arbitration Act.
  
  
• Costs: The costs of arbitration will be shared equally by both parties unless otherwise decided by the arbitrator.
  
  
  

• Phone: +1-639-997-2710
• Email: info@2pointdelivery.com
• Website: www.2pointdelivery.com

• User Opt In: The Program allows Users to receive SMS/MMS mobile messages by affirmatively opting into the Program, such as through online or application-based enrollment forms. Regardless of the opt-in method you utilized to join the Program, you agree that this Agreement applies to your participation in the Program. By participating in the Program, you agree to receive autodialed or prerecorded marketing mobile messages at the phone number associated with your opt-in, and you understand that consent to receive such autodialed or prerecorded marketing mobile messages is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). Message and data rates may apply.
• User Opt Out: If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from Us in order to opt out of the Program. You may receive an additional mobile message confirming your decision to opt out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.
• Duty to Notify and Indemnify: If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the User Opt Out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a material part of these terms and conditions. You further agree that, if you discontinue the use of your mobile telephone number without notifying Us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by Us, or any party that assists in the delivery of the mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.
  
  YOU AGREE THAT YOU SHALL INDEMNIFY, DEFEND, AND HOLD US HARMLESS FROM ANY CLAIM OR LIABILITY RESULTING FROM YOUR FAILURE TO NOTIFY US OF A CHANGE IN THE INFORMATION YOU HAVE PROVIDED, INCLUDING ANY CLAIM OR LIABILITY UNDER THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227, et seq., OR SIMILAR STATE AND FEDERAL LAWS, AND ANY REGULATIONS PROMULGATED THEREUNDER RESULTING FROM US ATTEMPTING TO CONTACT YOU AT THE MOBILE TELEPHONE NUMBER YOU PROVIDED.
  
  Program Description: Without limiting the scope of the Program, users that opt into the Program can expect to receive messages concerning the marketing and sale of digital and physical products, services, and events.
  
  Cost and Frequency: Message and data rates may apply. The Program involves recurring mobile messages, up to 4 messages per month, and additional mobile messages may be sent periodically based on your interaction with Us.
  
  Support Instructions: For support regarding the Program, text “HELP” to the number you received messages from or email us at info@circadianoptics.com. Please note that the use of this email address is not an acceptable method of opting out of the program. Opt outs must be submitted in accordance with the procedures set forth above.
  
  MMS Disclosure: The Program will send SMS TMs (terminating messages) if your mobile device does not support MMS messaging.
  
  Our Disclaimer of Warranty: The Program is offered on an "as-is" basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is outside of Our control. T-Mobile is not liable for delayed or undelivered mobile messages.
  
  Participant Requirements: You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.
  
  Age Restriction: You may not use of engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.
  
  Prohibited Content: You acknowledge and agree to not send any prohibited content over the Platform. Prohibited content includes
  
  Any fraudulent, libelous, defamatory, scandalous, threatening, harassing, or stalking activity;
  
  Objectionable content, including profanity, obscenity, lasciviousness, violence, bigotry, hatred, and discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age;
  
  Pirated computer programs, viruses, worms, Trojan horses, or other harmful code;
  
  Any product, service, or promotion that is unlawful where such product, service, or promotion thereof is received;
  
  Any content that implicates and/or references personal health information that is protected by the Health Insurance Portability and Accountability Act (“HIPAA”) or the Health Information Technology for Economic and Clinical Health Act (“HITEC” Act); and
  
  Any other content that is prohibited by Applicable Law in the jurisdiction from which the message is sent.
  
  Dispute Resolution: In the event that there is a dispute, claim, or controversy between you and Us, or between you and Circadian Optics, or any other third-party service provider acting on Our behalf to transmit the mobile messages within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, this Agreement, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim, or controversy will be, to the fullest extent permitted by law, determined by arbitration in Walpole, Massachusetts before one arbitrator.
  
  The parties agree to submit the dispute to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) then in effect. Except as otherwise provided herein, the arbitrator shall apply the substantive laws of the Federal Judicial Circuit in which 2Point Delivery’s principle place of business is located, without regard to its conflict of laws rules. Within ten (10) calendar days after the arbitration demand is served upon a party, the parties must jointly select an arbitrator with at least five years’ experience in that capacity and who has knowledge of and experience with the subject matter of the dispute. If the parties do not agree on an arbitrator within ten (10) calendar days, a party may petition the AAA to appoint an arbitrator, who must satisfy the same experience requirement. In the event of a dispute, the arbitrator shall decide the enforceability and interpretation of this arbitration agreement in accordance with the Federal Arbitration Act (“FAA”). The parties also agree that the AAA’s rules governing Emergency Measures of Protection shall apply in lieu of seeking emergency injunctive relief from a court. The decision of the arbitrator shall be final and binding, and no party shall have rights of appeal except for those provided in section 10 of the FAA. Each party shall bear its share of the fees paid for the arbitrator and the administration of the arbitration; however, the arbitrator shall have the power to order one party to pay all or any portion of such fees as part of a well-reasoned decision. The parties agree that the arbitrator shall have the authority to award attorneys’ fees only to the extent expressly authorized by statute or contract. The arbitrator shall have no authority to award punitive damages and each party hereby waives any right to seek or recover punitive damages with respect to any dispute resolved by arbitration. The parties agree to arbitrate solely on an individual basis, and this agreement does not permit class arbitration or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. Except as may be required by law, neither a party nor the arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties, unless to protect or pursue a legal right. If any term or provision of this Section is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Section or invalidate or render unenforceable such term or provision in any other jurisdiction. If for any reason a dispute proceeds in court rather than in arbitration, the parties hereby waive any right to a jury trial. This arbitration provision shall survive any cancellation or termination of your agreement to participate in any of our Programs.
  
  Miscellaneous: You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept this Agreement, as modified.