From Pickup to Drop-Off: Tracking Your Delivery in Real-Time with 2Point
By: Super Admin
One of the biggest advantages of using the 2Point App is the ability to track your deliveries in real-time, providing transparency and peace of mind at every stage of the journey. Let’s dive into how 2Point’s tracking system keeps you updated from the moment you book to the final hand-off.
1. Seamless Booking and Immediate Tracking
Once you create a booking in the 2Point App, you’ll receive an instant confirmation. Each booking generates a unique Tracking Number, which will be your key to monitoring progress.
- Order Status: From confirmation to completion, you can track every step directly through the app. Just head to your dashboard, locate your booking, and click “Track” to see current updates.
2. Real-Time Updates: Never Miss a Beat
2Point’s tracking stages are designed to provide clarity at each stage of delivery:
- Order Placed: Your booking has been successfully confirmed.
- Order Assigned: The delivery driver is selected and you’ll see their contact information and ETA.
- Package Received: Your driver has picked up the package and is ready to proceed.
- Delivering: The driver is en route to the drop-off location. You can follow their journey on the map in real time.
- Recipient Received: The package has been successfully delivered to the intended recipient, concluding the order.
Tip: You’ll also receive notifications at key points to stay updated without needing to check constantly.
3. Transparent ETAs and Delivery Windows
With real-time tracking, you’ll have a clear estimated time of arrival (ETA) for each delivery. For business clients, this is especially helpful in coordinating schedules and managing expectations with customers or team members.
- Adjusting for Delays: If the driver encounters unexpected delays, such as traffic or weather issues, the ETA will update accordingly, keeping you informed.
4. In-App Communication for Seamless Coordination
Have a special instruction for your driver? You can message them directly within the 2Point App, ensuring smooth communication without needing to call or email separately.
- Delivery Notes: Add instructions like gate codes, preferred drop-off locations, or “Do Not Disturb” requests to make sure everything goes as planned.
5. Security at Every Step
Your package’s security is our priority. For sensitive or valuable items, our drivers undergo thorough KYC verification, including license checks and background screening.
- Insurance Options: Consider selecting insurance when booking for high-value items. This extra layer of protection helps cover potential issues during transit.
6. Track from Anywhere
The 2Point App is accessible on web, iOS, and Android, meaning you can check on your deliveries no matter where you are. Simply log in and start tracking!
Ready to Track Your Next Delivery?
With the power of real-time tracking, you’ll never feel out of the loop. From confirmation to final delivery, 2Point’s tracking features give you full control and visibility, ensuring your items are handled with care and precision. Get started today and create your next booking with the assurance that you’ll be able to follow it every step of the way!