Overview
Overview
The 2Point App is designed to simplify the booking, pricing, and tracking of last-mile delivery, moving, and cleaning services.
Available on web, iOS, and Android, the app connects clients who need services with helpers who deliver them, streamlining the entire experience from booking to completion.
The 2Point App is designed to simplify the booking, pricing, and tracking of last-mile delivery, moving, and cleaning services.
Available on web, iOS, and Android, the app connects clients who need services with helpers who deliver them, streamlining the entire experience from booking to completion.
Navigation
The app’s main navigation features the following sections:
- Home: The central hub for users to explore services, log in, and access primary functions.
- Services: Detailed descriptions of available services (last-mile delivery, moving, and cleaning) with options for service booking.
- About Us: Information about 2Point Delivery Limited, including our mission, values, and commitment to high-quality service.
- Help/Knowledgebase: This section offers users access to support materials, FAQs, troubleshooting, and guides.
- Review: Clients can view reviews from other users and share their own feedback based on past experiences.
- Join as Helper: An easy path for prospective helpers to sign up, complete KYC requirements, and join the 2Point team.
Feature List
Explore and take advantage of all our amazing features
Client Features
- Online Booking: Book services online and intuitively.
- Live Tracking: Clients can see live tracking for bookings.
- Address book: Clients can save booking routes and re-use in next booking.
- Real-Time Pricing: booking services with instant pricing and tax-inclusive options
- Wallet & Payment Options: Overview of wallet feature, credit card and PayPal payment methods, and cancellation policies.
- Affiliate System: Information on affiliate links for referrals.
- Team Management: Team management features for business clients..
- Invoices: Clients can download booking invoices for accountability.
- Booking Evidence: Show signature and picture evidence for each service.
- Reviews and Feedback: How clients can leave and view reviews.
- Client Profile and KYC: Steps for creating profiles, verification requirements (KYC) for specific deliveries, and the use of the address book for frequently used addresses.
- Booking label: Clients can download booking labels to affix on packages.
- Live Chat Support: Accessing in-app chat for real-time support and troubleshooting.
- Switch User Profiles: Switching between user types (e.g., Client to Helper) and managing multiple profiles.
Helper Features
- Helper Profile & KYC: Steps for setting up helper profiles, vehicle registration, and mandatory KYC requirements (driver’s license, police records).
- Accepting Bookings & Tracking: How helpers view and accept bookings and provide live tracking for clients.
- Earnings, Wallet & Payment Cycle: Overview of earnings, weekly payout cycles, and wallet feature.
- Live Chat Support: Accessing in-app chat for real-time support and troubleshooting.
- Switch User Profiles: Switching between user types (e.g., Client to Helper) and managing multiple profiles.
- Affiliate System: Information on affiliate links for referrals.
- Booking Evidence: Take signature and picture evidence for each service.
- Team Management: Team management features for business helpers.