Overview
Account Users
Services

Services

Clients can choose from the following services:


1. Last-Mile Delivery


Last-mile delivery refers to the final stage of the delivery process, where goods are transported from a distribution center to the end destination, typically a residential or commercial address. The 2Point App connects users with reliable delivery Helpers who can handle last-mile delivery tasks efficiently.

  • City Courier
This service focuses on fast, same-day or next-day deliveries within a specific city. It is ideal for businesses and individuals needing to send parcels, documents, or goods across town. City courier services often provide door-to-door delivery, with tracking and flexible scheduling to meet urban delivery demands.

  • Regional Courier
Regional courier services handle deliveries within a state or province. These services cater to businesses with a customer base spread across a wider area but still within a manageable distance for rapid delivery. Regional couriers are efficient for sending parcels that need to reach surrounding towns or cities, with transit times generally between one to two days.

  • National Courier
National courier services provide delivery across the entire country. They are suited for businesses and individuals who need to ship goods or documents from one region to another within the nation. With various options like next-day or two-day delivery, these couriers are well equipped for moving items across long distances, offering reliable tracking and a wide network of distribution hubs.

  • International
International shipping covers cross-country deliveries, allowing businesses to send parcels and goods across borders to other countries. This service offers various options, including air, sea, and land freight, depending on the size, urgency, and destination of the shipment. Global shipping providers manage customs clearance, international regulations, and often offer tracking to ensure safe delivery to far-reaching destinations.



2. Moving Services


Moving services provided through the 2Point App include assistance with packing, loading, transporting, unloading, and unpacking household or office items. Whether you're moving to a new home or relocating your business, our experienced Helpers are here to make the process smooth and hassle-free.

  • Residential Move
A residential move involves relocating personal belongings from one home to another. This service includes packing, loading, transporting, unloading, and unpacking household items. Movers handle furniture, appliances, clothing, and personal belongings with care, ensuring a smooth transition for homeowners or renters moving locally or long-distance.

  • Commercial Move
Commercial moving focuses on relocating businesses or office spaces. This service typically involves moving office furniture, equipment, technology, and important documents. Movers may work outside regular business hours to minimize disruption to the company’s operations, ensuring a quick and efficient transition to the new location.

  • Special Moving
Special moving services cater to items that require extra care, expertise, or equipment. This includes moving fragile or high-value items such as pianos, artwork, antiques, safes, or specialized equipment. Special moving professionals use custom packing materials, equipment, and techniques to ensure the safe transportation of these unique items.

  • Storage Moving
Storage moving involves helping customers move their belongings into a storage facility or moving items from storage to a new location. This service is ideal for people who need temporary storage during home renovations, downsizing, or in-between moves. Movers handle packing, transportation, and organizing the items within the storage unit, ensuring they are safely stored.

  • Junk Removal
Junk removal services focus on clearing out unwanted items, debris, or clutter from homes, offices, or construction sites. This service includes collecting, hauling away, and properly disposing of items like old furniture, appliances, electronics, and waste. Junk removal professionals may also handle recycling and donations, providing a quick and convenient solution for decluttering or clearing out spaces.



3. Cleaning Services


2Point offers professional cleaning services for both residential and commercial spaces. Our cleaning Helpers are trained to provide thorough and efficient cleaning, ensuring that your home or office is spotless and sanitized. From regular maintenance cleaning to deep cleaning, we've got you covered.

  • Home Cleaning
Home cleaning services focus on routine maintenance of a residential space. The service includes tasks such as dusting, vacuuming, mopping floors, cleaning bathrooms and kitchens, wiping surfaces, and general tidying. This type of cleaning is ideal for keeping the home in good condition, with options for recurring or one-time services based on the homeowner's needs.

  • Office Cleaning
Office cleaning services are designed to maintain a clean and organized work environment. The service typically includes cleaning floors, desks, and communal areas like kitchens and restrooms. Trash removal, sanitizing high-touch surfaces, and organizing office spaces are also part of the service. It can be performed daily, weekly, or after-hours, ensuring a professional and healthy workplace.

  • Deep Cleaning
Deep cleaning is a more thorough and detailed cleaning service aimed at areas often overlooked during regular cleanings. It involves cleaning hard-to-reach places like behind appliances, scrubbing grout, sanitizing all surfaces, and addressing dirt or grime build-up in areas such as baseboards, window tracks, and vents. Deep cleaning is ideal for homes or offices that need a comprehensive refresh or seasonal cleaning.

  • Relocation Cleaning
Relocation cleaning, also known as move-in or move-out cleaning, focuses on preparing a property for new occupants or leaving it in top condition for the next tenant or homeowner. This service includes cleaning all areas of the home or office, such as scrubbing floors, wiping down walls, cleaning appliances, and ensuring that bathrooms and kitchens are spotless. It is often used during the moving process to ensure the space meets required standards for cleanliness before or after relocation.



Glossary List 


General Terms

  1. Logistics: The overall management of moving goods and resources from origin to destination.
  2. Supply Chain: The entire process of producing, transporting, and delivering goods to the end user.
  3. Freight: Cargo transported by truck, train, plane, or ship.
  4. Carrier: A company or individual responsible for the transportation of goods.
  5. Third-Party Logistics (3PL): Outsourced providers that handle logistics, such as warehousing, shipping, and delivery.
  6. Lane: A specific route between two points often used in regular freight transport.
  7. Over-the-Road (OTR): Long-distance trucking, often involving multi-day trips across regions or states.
  8. Backhaul: A return trip where a truck carries freight back to its originating location, reducing empty miles.
  9. Deadhead: When a truck travels without any freight on board, resulting in lost revenue.

Trucking Terms

  1. Dry Van: An enclosed trailer used to transport general goods, excluding temperature-sensitive or oversized items.
  2. Reefer: A refrigerated trailer used for perishable goods like food or pharmaceuticals.
  3. Flatbed Trailer: An open trailer used for oversized or irregularly shaped cargo.
  4. Less Than Truckload (LTL): Shipments that don’t fill an entire truck and are combined with other loads.
  5. Full Truckload (FTL): A shipment that fills an entire truck or trailer.
  6. Driver Detention: When a driver is delayed at a shipper or receiver beyond the scheduled loading/unloading time.
  7. Freight Class: A classification system for LTL shipments based on size, weight, density, and handling.
  8. Owner-Operator: A truck driver who owns and operates their own vehicle(s).
  9. HOS (Hours of Service): Regulations that govern the working hours of truck drivers to ensure safety.

Shipping Terms

  1. Bill of Lading (BOL): A document that outlines the shipment details, acting as a receipt and contract between the shipper and carrier.
  2. Intermodal Transportation: Moving goods using multiple modes of transportation, such as trucks, trains, or ships.
  3. Drayage: Short-distance transportation of goods, often within a port or between intermodal facilities.
  4. Port-to-Door: A shipping service that delivers goods directly from the port to the recipient’s address.
  5. Freight Forwarder: A company that coordinates shipments and handles customs, documentation, and logistics.
  6. Less than Container Load (LCL): A shipping method where goods from multiple shippers are consolidated into one container, ideal for small shipments.
  7. Full Container Load (FCL): A shipping method where an entire container is used by a single shipper, suitable for large or exclusive shipments.

Delivery Terms

  1. First-Mile Delivery: The initial stage of transporting goods from the supplier to a distribution hub.
  2. Last-Mile Delivery: The final leg of delivery from the hub to the customer’s location.
  3. Proof of Delivery (POD): A document or digital acknowledgment that confirms the receipt of goods.
  4. Drop-Off: Delivering goods at the final destination without additional services.
  5. White-Glove Service: Premium delivery services that include unpacking, assembly, or setup.
  6. Delivery Window: The specified time frame within which a delivery is expected to occur.
  7. Crowdsourced Delivery: Using independent contractors or gig workers for on-demand delivery.

Last-Mile Terms

  1. Hub-and-Spoke Model: A system where goods are sent to a central hub and then distributed to local delivery points.
  2. Dynamic Routing: Adjusting delivery routes in real-time based on traffic or other factors.
  3. Parcel Sorting: The process of organizing packages for delivery based on destination and route.
  4. Contactless Delivery: Delivery where no physical interaction occurs between the driver and recipient.
  5. Micro-Hub: Small distribution centers located in urban areas to facilitate faster last-mile delivery.

Moving Services Terms

  1. Packing Service: Assistance with securely packing items for transport.
  2. Loading/Unloading: The process of physically moving goods into or out of a vehicle.
  3. Piano/Heavy Item Move: Specialized moving services for large, delicate, or heavy items.
  4. Storage-In-Transit (SIT): Temporary storage of goods during a move.
  5. Moving Insurance: Coverage that protects goods from damage or loss during transportation.
  6. Move-Out Cleaning: A service that ensures a location is clean after items are removed.
  7. Binding Estimate: A moving quote that guarantees the final price based on the services listed.

Operational and Technology Terms

  1. Route Optimization: The process of determining the most efficient delivery route to save time and costs.
  2. Dispatch: The process of assigning drivers and vehicles to deliveries or routes.
  3. Real-Time Tracking: Technology that provides live updates on the location and status of a shipment.
  4. ETA (Estimated Time of Arrival): The predicted arrival time of a shipment or delivery.
  5. Dock Appointment: A scheduled time for loading or unloading goods at a facility.
  6. Geofencing: Using GPS to define virtual boundaries for tracking driver or delivery activity.

2Point Agent

Hey there
How can I help you today?